Privacy Policy

UrbanDress is committed to protecting the privacy of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or make a purchase from our online store.

Information We Collect

When you visit the UrbanDress website, we may collect certain information from you, including your name, email address, shipping address, payment information, and browsing behavior. We use this information to provide you with a personalized shopping experience and to process your orders efficiently.

We also use cookies and similar tracking technologies to collect data about your browsing behavior on our website. This information helps us improve our website's functionality and personalize your shopping experience.

How We Use Your Information

UrbanDress uses the information we collect to process your orders, communicate with you about your purchases, send you marketing communications, and improve our website and services. We may also use your information to detect and prevent fraud, comply with legal obligations, and protect our rights.

Sharing Your Information

We may share your personal information with third-party service providers, such as payment processors, shipping companies, and marketing agencies, to help us fulfill your orders and improve our services. We only share the information necessary for these providers to perform their functions, and we require them to protect your data in accordance with this Privacy Policy.

We may also share your information with law enforcement agencies, government authorities, or other third parties if we believe that disclosure is necessary to comply with a legal process, protect our rights, prevent fraud or security breaches, or ensure the safety of our customers.

Protecting Your Information

UrbanDress takes the security of your personal information seriously and employs industry-standard measures to protect your data from unauthorized access, disclosure, alteration, and destruction. We use encryption technology to safeguard your payment information and implement strict access controls to prevent unauthorized access to your data.

Please note that while we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we will make every effort to protect it to the best of our ability.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can update your account details, manage your communication preferences, and request the deletion of your data by logging into your UrbanDress account or contacting our customer service team.

If you no longer wish to receive marketing communications from UrbanDress, you can unsubscribe by following the instructions provided in our emails or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.

Changes to This Privacy Policy

UrbanDress reserves the right to update and amend this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website and updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]. Our customer service team will be happy to assist you and address any issues you may have regarding the privacy of your information.

By using the UrbanDress website and making purchases from our online store, you consent to the collection and use of your personal information as described in this Privacy Policy. Thank you for entrusting us with your data, and we appreciate your continued support as a valued customer of UrbanDress.