Terms & Conditions

Welcome to UrbanDress, the leading online clothing store in India. By accessing our website and making a purchase, you agree to comply with the following terms and conditions. Please read them carefully before using our website.

1. General Information

1.1. UrbanDress is an online clothing store that offers a wide range of trendy and fashionable clothing for men, women, and children.

1.2. By using our website, you agree to these terms and conditions in full. If you do not agree with any part of these terms and conditions, please do not use our website.

1.3. UrbanDress reserves the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to check for any changes made to these terms and conditions.

1.4. Your use of this website signifies your acceptance of the terms and conditions, privacy policy, and any other relevant policies posted on our website.

1.5. UrbanDress may, at its discretion, terminate or suspend your access to the website without prior notice if you violate any of the terms and conditions outlined herein.

2. Ordering and Payment

2.1. To place an order on UrbanDress, you must be at least 18 years old or have the consent of a parent or guardian.

2.2. By placing an order on UrbanDress, you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price.

2.3. Once you place an order, you will receive an email confirmation with the details of your order. Please review this email and contact us immediately if there are any discrepancies.

2.4. All payments on UrbanDress are processed securely through our payment gateway. We accept all major credit and debit cards, as well as other forms of payment specified on our website.

2.5. Prices listed on UrbanDress are in Indian Rupees (INR) and are inclusive of all applicable taxes. Shipping charges may apply and will be indicated at the time of checkout.

3. Shipping and Delivery

3.1. UrbanDress offers shipping within India only. We do not ship internationally at this time.

3.2. Orders are typically processed within 2-3 business days, with delivery times varying based on your location. You will receive a tracking number once your order has been shipped.

3.3. UrbanDress is not responsible for any delays in delivery caused by unforeseen circumstances, such as natural disasters, strikes, or other events beyond our control.

3.4. If you have not received your order within the specified timeframe, please contact our customer service team for assistance.

4. Returns and Exchanges

4.1. UrbanDress offers a 7-day return policy on all products, provided they are returned in their original condition with all tags attached.

4.2. To initiate a return or exchange, please contact our customer service team within 7 days of receiving your order. We will provide you with further instructions on how to return the item.

4.3. Once we receive the returned item, we will process your refund or exchange as requested. Please note that shipping charges are non-refundable.

5. Privacy Policy

5.1. UrbanDress is committed to protecting your privacy and personal information. We will not sell or disclose your personal information to third parties without your consent.

5.2. By using our website, you agree to the terms of our privacy policy, which outlines how we collect, use, and protect your personal information.

6. Contact Us

6.1. If you have any questions or concerns about these terms and conditions, please contact our customer service team at [email protected].

6.2. Our customer service team is available to assist you with any inquiries or issues you may have regarding your order or shopping experience on UrbanDress.

Thank you for choosing UrbanDress as your online clothing store in India. We strive to provide you with the best shopping experience possible and look forward to serving your fashion needs.